Category Archives: Bits & Pieces

Whatever your profession, you also need to be a professional communicator. ETC is pleased to share these essential Bits & Pieces to help you polish those skills.

Networking Defined

A reader recently asked me to define ‘Networking’. So, here is the definition that is the basis of all my networking workshops, speaking engagements and articles: 

 ‘Networking is the exchange of ideas, information and resources.’ Read More »

A ‘Phil’s Fave’ on Meeting Management

The only thing worse than a bad workplace meeting is a great meeting that didn’t need to be a meeting. It should have been an email, text, phone call or face-to-face conversation.’ 

And, you can quote me –

Phil Stella, 21st Century workplace communication consultant, executive coach and author.


Why I Hate (2)

I recently got a document from a client asking me to ‘review and comment on two (2) different versions of the plan’. I’m not making this up – people still think they need to tell readers that the word ‘two’ means ‘# 2’. Really? Most workplace readers know that and reminding them can be insulting or annoying. It is to me. Read More »

Phil’s Faves – Broncos

Looks like sharing often-heard concepts from my workshops and presentations is both useful and interesting for many of you, like this Phil’s Fave audience comment.

Thanks so much for being a bunch of bucking broncos today. It takes a lot of work and effort to keep pulling in the reins on bucking broncos, but it’s way more satifying than constantly trying to breathe life into dead donkeys!’

(Use this one if you like it, as long a you indicate the source.)

Phil Stella, 21st century entrepreneur, workplace communication resource & executive coach

When  did ‘right’ become the new ‘ummm?’  

Right! During a recent zoom business conference, the experienced and otherwise effective speaker had a conspicuous habit of saying ‘… right’ all the time. It was as if he replaced the annoying ‘ummm’ with the equally annoying ‘right’. Read More »

Why I Hate Hearing ‘Cleveland, OH’

I regularly ‘attend’ networking or business events in Cleveland (zoom meetings these days), where people introduce their businesses. Lots of them mention that they’re located in Cleveland, Ohio or Lakewood, Ohio or Beachwood, Ohio, etc. I hate that. Read More »

My ‘3 Es’

Participants in one of my workshops or presentations on workplace communication would hear my ‘3Es’ often – be effective, be efficient and be engaging:

Read More »

Giving Your Boss Feedback

A reader recently asked how to give his boss feedback. Short answer – give your boss feedback in the same way and for the same reasons as he or she should be giving you feedback – to reinforce improvements and enhance performance. Read More »

Why I Love Verbs

I Love Verbs – I really do. They’re strong, dynamic, action words compared to nouns, which are static things with no power or energy. Read More »

Now, that’s a dumb question!

You know that old adage, ‘There’s no such thing as a dumb question’? Sorry to spoil your fantasy, but that’s wrong. There are plenty of dumb questions. Read More »