Category Archives: Bits & Pieces

Whatever your profession, you also need to be a professional communicator. ETC is pleased to share these essential Bits & Pieces to help you polish those skills.

A Phil’s Fave on Time

If you were in one of my Time Management workshops, you’d probably hear me say several times – 

Don’t say ‘I don’t have time‘, because you do have time. Instead say ‘I don’t want to spend the time.’You’re in charge of how you spend your time – no one else is.

Why I Love ‘Show Password’

Does this ever happen to you? Your in a hurry entering your password on your phone or tablet with your finger but you make a mistake and the site blows you off. You try again and still mess up. Then, the site locks you out for a period of time due to too many ‘suspicious’ attempts to log in. Not very user friendly! Read More »

Does Your Voice Message Suck?

How often does this happen to you? When calling a business or colleague, you hear ‘Your call is being forwarded to an automated voice messaging system … 475 338-0298 is not available … ‘ Read More »

Phil’s Feb. Faves

Another of my favorite … and often-repeated … concepts from my training and coaching engagements:

Perception is Reality’ with audiences. All they know is what they see and hear. If you look and sound like you’re comfortable, credible and competent, you are!’

Use with my compliments and stay tuned for more ‘Phil’s Faves’ next month.

And … true to my rant about always identifying the people you quote:

Phil Stella, 21st century entrepreneur, communication consultant & executive coach

The Big 5 ‘Start Up’ Questions

A reporter recently asked what entrepreneurs should ask themselves before beginning a start-up. I suggested they answer these ‘Big 5’ questions:

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Why I Hate ‘Small Talk’

 I recently facilitated a workshop on Networking Best Practices. A participant asked about using small talk. After getting input from the rest of the group, I offered my view – just say ‘NO’ to small talk. It doesn’t help you that much. Go for ‘Big Talk’ instead. The rest of my rant …  Read More »

Avoid Self-Intros

 I regularly encourage my executive presentation clients to avoid self-introductions whenever they can. The audience is influenced most by what they hear first and if that is the speakers talking about themselves, it can establish the wrong tone. 

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Phil’s Faves – Worst Case Scenario

In my workshops and presentations, I often encourage people to be bold, take risks and try something new or different to improve their overall results.  Read More »

Why I Love Proper Quotes

I love using quotes in my writing and presentations – I really do.They can add sizzle, credibility or perspective to the message. However, I’m adamant about including author details. 
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Phil’s Faves – the Power of the ‘Three Es’

If you’ve read my articles on presentation skills or attended a workshop, you probably heard me refer to the ‘Power of the Three Es’. Your audiences expect and deserve workplace presentations that are ‘Effective, Efficient and Engaging’, so don’t let them down. And remember the ‘fourth E’ so necessary to achieve those results – Effort.