I’m getting really tired of ranting about this issue in ‘Communicate ‘Confidently!’. Unfortunately, the problem still exists and I wonder if I’m the only communicator who cares. So, here I go again … and don’t try to stop me.
Talk about making a good first impression! Often, the first exposure your customers, prospects and colleagues have of you and your business is what they hear in your voice mail greeting. Is it caller-centric, clear, focused, helpful, lively and professional? When was the last time you listened to it?
If you’re not sure, call in and hear what they hear. If you like what it says about your business values, style and personality… fine. Leave it alone. If not, it might be time for a make-over. Read More