Category Archives: Articles

Become a ‘Platinum Rule’ Workplace Communicator!

Many business professionals diligently attempt to practice the ‘Golden Rule’ at work that we all learned as youngsters. A workplace communication version of that philosophy would be ‘Communicate with other people the way you want them to communicate with you.’  While a nice warm and fuzzy concept, a quick reality check indicates two serious flaws in the logic: the ‘Golden Rule’ assumes ‘everyone is the same and that ‘everyone is the same as you.’ Read More »

WordPower – Does Good Writing Really Matter?

This edition of ‘WordPower’ deals with the impact of poor workplace writing skills. Here’s a summary of a conversation I had with a business reporter on this topic. Read More »

Does Your Message Suck?

The last two months we’ve discussed powerful audience-centric presentation Introductions and Summaries, as if the two book ends holding your presentation together. So, now let’s focus on what’s left – your powerful Message in the Middle. Read More »

Painless Sales Pitches

Do you ever experience pain when you pitch business? Do you cause some pain for your prospects as a result of those pitches? If you answered yes to either question, then read these Best Practices for creating Painless Sales Pitches. Read More »

Does Your Ending Suck?

(Continuing our popular series, ‘Do Your Presentations Suck?, take a closer look at your ending.)

Your Ending might suck if you don’t End Strong – if you just stop talking. Introductions are critically important because you’re ‘Telling ‘em what you’re gonna tell ‘em.’ Now, we focus on the equally important summary or conclusion, where you’re ‘Telling ‘em what you told ‘em’. While the audience may be influenced most by what they hear first, they remember most what they hear last. So, a powerful ending can ‘close the sale’.  Read More »

Why I Hate Networking Slugs

I hate Networking Slugs … I really do. And so should you. They typically create very negative first impressions at networking events by doing lots of dumb things. They probably didn’t plan to behave like Slugs and what they do is often out of mindless habit or lack of focus. But, the results are just as lame … and just as annoying.  Read More »

WordPower – Always Break the Rules!

This month, ‘WordPower’ feature deals with some rules of grammar and which ones you should consider breaking if you want to enhance your routine workplace writing. Read More »

Does Your Intro Suck?

(This month, we continue our popular year-long series, ‘Do Your Presentations Suck? with a closer look at your presentation’s Introduction. Enjoy!)

Your Introduction might suck if you don’t Start Strong – if it doesn’t quickly build rapport, establish credibility, stress audience-centric value and let them know what’s coming. And it might really suck if you start by talking about yourself or telling a joke. Read More »

I Hate Elevator Speeches & So Should You!

Have you ever been at a COSE or some other business networking event and heard an amateur networker deliver an ‘Elevator Speech from Hell’? I know I have. Lots of times. You wanted to hit the emergency stop button and escape that elevator fast. Read More »

Make Your One-on-One Meetings Work

Management-staff one-on-one meetings should be a regular component of any organization’s Performance Management system. They allow for maintaining professional relationships and providing constructive ‘Plus/Delta’ feedback. Read More »