Category Archives: Quickies

Networking Defined

A reader recently asked me to define ‘Networking’. So, here is the definition that is the basis of all my networking workshops, speaking engagements and articles: 

 ‘Networking is the exchange of ideas, information and resources.’ Read More »

When  did ‘right’ become the new ‘ummm?’  

Right! During a recent zoom business conference, the experienced and otherwise effective speaker had a conspicuous habit of saying ‘… right’ all the time. It was as if he replaced the annoying ‘ummm’ with the equally annoying ‘right’. Read More »

Giving Your Boss Feedback

A reader recently asked how to give his boss feedback. Short answer – give your boss feedback in the same way and for the same reasons as he or she should be giving you feedback – to reinforce improvements and enhance performance. Read More »

Now, that’s a dumb question!

You know that old adage, ‘There’s no such thing as a dumb question’? Sorry to spoil your fantasy, but that’s wrong. There are plenty of dumb questions. Read More »

My Boss Stinks at Communicating

I get this one a lot, especially in my business writing or presentation skill workshops, where learners comment that their bosses need the class more than they do. Read More »

Why Are Some Content Experts Terrible Presenter

A prospective client recently asked me why some content experts terrible speakers.  Fortunately, lots of content experts are terrible speakers and sometimes they hire people like me to help them. Here are some thoughts I share with my executive coaching clients who fall into that category: Read More »

Customer-Centered Marketing

In responding to a reporter’s request for a marketing tip that is both effective and profitable, I indicated that mine was neither new, sexy or high tech. It’s old and simple, yet everything old is new again and simple is always good. My tip is embracing Customer-Centered Marketing. Read More »

Networking with Uncommon Courtesy

A reader recently asked for some simple tips to network with more courtesy and to avoid coming off like a ‘slug’ at networking events. Read More »

 Hook Up With HARO

If you write articles or contribute to blogs as simple ways of promoting your expertise and your business, hook up with HARO (Help A Reporter Out).  It’s is a global service that connects reporters, journalists and bloggers with content experts like you … for free. Read More »

Harness Phone Power

What you say on the pone and how you say it says volumes about your credibility, competence and confidence. So, harness the Power of your Phone whenever you talk to customers: Read More »