Last month, we discussed some strategies to consider when you realize you’re not the right choice for a product or service that your prospect needs. It earned lots of positive comments and some people even indicated that they had never even thought about some of the strategies mentioned.
So, this topic should be obvious – ‘What if your business IS the right choice?’ Some of the brief 10 steps will be obvious, too, … but, some won’t. So read and heed.
Regular readers may recall that I often contribute content to Carol Roth’s popular e-publications. She’s a nationally known PR and Entrepreneurship expert, speaker and author … and, apparently, a fan of my writing. She ran my most recent item in her ‘Small Business Tips for Dealing with Customer Complaints’ blog. This is the seventh time I’ve appeared in her blogs in the last three years. Read on …
Last month, we discussed whether or not you should ask for Referrals, winning Repeat Business and seven tips for how to ‘Nail the Sale’. Now, let’s focus on Internal and External Referrals.