A reader recently asked for some simple tips to network with more courtesy and to avoid coming off like a ‘slug’ at networking events. My comments.
Bits & Pieces
Whatever your profession, you also need to be a professional communicator. ETC is pleased to share these essential Bits & Pieces to help you polish those skills.
PhonePower
If you had attended on of my PhonePower workshops dealing with enhancing your customer experience over the phone, you would have heard some of these Top 10 ‘Phil’s Faves’ strategies often:
Make the Most of Learning Events
Savvy business leaders treat workshops, seminars and conferences as valuable resources that come with a huge cost of time and money. So, as with any business resource, make sure you use Learning Events effectively and efficiently:
Why I Love Caller ID
Is this you? Your desk or cell phone rings – hey, could be a new customer with you next big order. But, you glance at your Caller ID screen and don’t see the name of a person or business.
Phil’s Faves On Time
Thanks for the positive comments about ‘Phil’s Faves’. Here’s another helping of what you might hear in one of my Time Management presentations.
Why I Hate Note Cards
I recently encountered two different authors of presentation skill-oriented books who recommended using 3×5 note cards for preparing speaker notes. Whoa! Couldn’t disagree more. So, please allow me to respectfully disagree and rerun one of my favorite rants.
How to give your boss feedback
You give your boss feedback in the same way and for the same reasons as he or she should be giving you feedback – to reinforce improvements and enhance performance.
Where do you network?
A reader new to NE OH asked for suggestions about good places to network. My response …
Some people say you can and should network anywhere and everywhere, but I suggest some places are better than others. Where you go to network is a function of the kinds of people you’re trying to meet, which is a function of what your specific networking objectives are. And your objective are all about the kind of information you’re seeking to help you run your business or do your job better, faster, easier or cheaper.
A Favorite Fave
I was facilitating a workshop last week and caught myself using on of my favorite faves – ‘Don’t tell me it won’t work until you can tell me that it didn’t work.’ I’ve been using that phrase regularly in reference to challenging old habits or trying something new for years, but it still works very … Read more
Why I Love ‘My Pleasure’
In the last week, I’ve thanked two cashiers, one bar tender and one server for one thing or another. And guess what I heard in reply? Not the usual ‘no problem’ you hear from everyone everywhere all the time, but a much more professional and courteous ‘My pleasure’. The server even snuck in ‘You’re very welcome’.