Category Archives: Faves

A ‘Phil’s Fave’ on Meeting Management

The only thing worse than a bad workplace meeting is a great meeting that didn’t need to be a meeting. It should have been an email, text, phone call or face-to-face conversation.’ 

And, you can quote me –

Phil Stella, 21st Century workplace communication consultant, executive coach and author.

 

Phil’s Faves – Broncos

Looks like sharing often-heard concepts from my workshops and presentations is both useful and interesting for many of you, like this Phil’s Fave audience comment.

Thanks so much for being a bunch of bucking broncos today. It takes a lot of work and effort to keep pulling in the reins on bucking broncos, but it’s way more satifying than constantly trying to breathe life into dead donkeys!’

(Use this one if you like it, as long a you indicate the source.)

Phil Stella, 21st century entrepreneur, workplace communication resource & executive coach

My ‘3 Es’

Participants in one of my workshops or presentations on workplace communication would hear my ‘3Es’ often – be effective, be efficient and be engaging:

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Everything is a Process

Last week, I facilitated a GS 10K Small Businesses module on ‘Strategic Growth Through Operations’. So, 22 previous cohorts and over 650 business owners have heard me say … and might even remember – Read More »

Perception Is Reality

If you ever participated in one of my ‘Make Listening Work’ presentations or workshops, you probably heard me having fun with one of my favorite tongue twisters: Read More »

Phil’s Fave on Great Ideas

 Here’s something you would have heard me say often in one of the 23 cohorts of the Goldman Sachs 10,000 Small Businesses programs I’ve helped facilitate over the last eight years:

How do you tell the difference between a good idea for a new product or service and a great innovative idea? Answer these five questions to find out:

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Phil’s Faves – Old Sicilian Proverb

Here’s another useful and interesting key concept you might have heard in one of my training or coaching sessions. Add it to the ‘Best of Phil’.

‘Any fool can learn from his or her own mistakes. A smart person learns from the mistakes of others. But, a wise guy learns from the successes of others.’

Phil Stella, 21st century entrepreneur, communication consultant & executive coach

Phil’s Faves – Vague

 I appreciate the positive feedback from readers that indicated periodically sharing key concepts from my training and coaching engagements is both useful and interesting. So, add this one to your ‘Best of Phil’ list.

Avoid vague words or references. Otherwise, you leave it up to your readers to define what you mean. And they may come up with a different definition than you would have.

And … true to my rant about always identifying the people you quote:

Phil Stella, 21st century entrepreneur, communication consultant & executive coach

 

Courteous Fave

I talk a lot about Uncommon Courtesy in my communication workshops. Here’s something you could have heard in one of the.

 Project uncommon courtesy with every outgoing phone call by saying these five magic words within the first 10 seconds – ‘Is this a good time?                         

And you can quote me –

Phil Stella, 21st century entrepreneur, communication consultant & executive coach

A Phil’s Fave About Phones

Here’s another example of an oft-heard concept from one of my Time Management workshops or presentations.  

 ‘Don’t keep saying the phone interrupts you. It doesn’t. You interrupt you when you decide to answer the phone. So … accept responsibility for your own counter-productive behavior.’                                        

(And … remembering my rant about always identifying the people you quote … )

Phil Stella, 21st century entrepreneur, communication consultant & executive coach