‘The only thing worse than a bad workplace meeting is a great meeting that didn’t need to be a meeting. It should have been an email, text, phone call or face-to-face conversation.’ And, you can quote me – Phil Stella, 21st Century workplace communication consultant, executive coach and author.
Looks like sharing often-heard concepts from my workshops and presentations is both useful and interesting for many of you, like this ‘Phil’s Fave audience comment. ‘Thanks so much for being a bunch of bucking broncos today. It takes a lot of work and effort to keep pulling in the reins on bucking broncos, but it’s … Read more
Last week, I facilitated a GS 10K Small Businesses module on ‘Strategic Growth Through Operations’. So, 22 previous cohorts and over 650 business owners have heard me say … and might even remember –
If you ever participated in one of my ‘Make Listening Work’ presentations or workshops, you probably heard me having fun with one of my favorite tongue twisters:
Here’s something you would have heard me say often in one of the 23 cohorts of the Goldman Sachs 10,000 Small Businesses programs I’ve helped facilitate over the last eight years:
How do you tell the difference between a good idea for a new product or service and a great innovative idea? Answer these five questions to find out:
Here’s another useful and interesting key concept you might have heard in one of my training or coaching sessions. Add it to the ‘Best of Phil’. ‘Any fool can learn from his or her own mistakes. A smart person learns from the mistakes of others. But, a wise guy learns from the successes of others.’ … Read more
I appreciate the positive feedback from readers that indicated periodically sharing key concepts from my training and coaching engagements is both useful and interesting. So, add this one to your ‘Best of Phil’ list. Avoid vague words or references. Otherwise, you leave it up to your readers to define what you mean. And they may come … Read more
I talk a lot about Uncommon Courtesy in my communication workshops. Here’s something you could have heard in one of the. Project uncommon courtesy with every outgoing phone call by saying these five magic words within the first 10 seconds – ‘Is this a good time? … Read more
Here’s another example of an oft-heard concept from one of my Time Management workshops or presentations. ‘Don’t keep saying the phone interrupts you. It doesn’t. You interrupt you when you decide to answer the phone. So … accept responsibility for your own counter-productive behavior.’ … Read more