Last week, I facilitated a GS 10K Small Businesses module on ‘Strategic Growth Through Operations’. So, 22 previous cohorts and over 650 business owners have heard me say … and might even remember –
‘Everything in your business is a process. Some are written down, some are oral history. Some work well and add value to your customers. Some don’t. Some are effective and efficient and some aren’t.’
Add this one to your list of ‘Phil’s Faves’ if you like it.