I talk a lot about Uncommon Courtesy in my communication workshops. Here’s something you could have heard in one of the. Project uncommon courtesy with every outgoing phone call by saying these five magic words within the first 10 seconds – ‘Is this a good time? … Read more
One of the most powerful phrases you can utter at work is also very simple – ‘Is this a good time for a …?’
Here’s a simple technique that will differentiate you from most other people when you make a simple phone call. It works very well whether you’re following up on meeting someone at a networking event, returning a call or simply asking a question:
(As indicated last month, I began my role as a recurring columnist for Cleveland’s Council of Smaller Enterprises’ on-line ‘Mind Your Business’ publication in January. Here’s my first post.)
Most small businesses facing the challenge of improving their image in the marketplace are starring at major investments of time and money. Properly planned and launched, those investments can earn significant positive results.
What kind of first impression do your customers and prospects get of your business when they get your Voice Mail greeting? Is it enthusiastic and professional? More important, is it concise and helpful? Or, does you greeting sound more like this one?