(Based on what I still see and hear in the workplace, it’s time for me to rant again about vague words and phrases. So here’s your ‘Stellar Idea’ tor October – Specific Beats Vague … every time.)
One habit we should challenge … and change … is our preference for vagueness. Whether the choice is conscious or not, ‘specific’ beats ‘vague’ every time.
‘Because perception is reality with audiences, all they know is what they see and hear. Therefore, if you look and sound like you’re comfortable and competent with your presentation, you are. If you don’t, you aren’t. And, you can quote me – Phil Stella, 21st Century workplace communication consultant, executive coach and author.
Glad to see that readers are enjoying my ‘Faves’. Here’s one you might have heard in one of my workshops or presentations on communication best practices. Err on the side of over-communicating important messages to increase your probability of success. Because once is never enough! Phil Stella, 21st Century workplace communication consultant, executive presentation coach … Read more
Some of you have begun thinking more about the words you use in routine workplace writing. If you identified lots of word choice habits, also good. If you asked yourself why you used a particular word or phrase and weren’t happy with your answers, then get ready to rock & roll. Many of you will benefit from some lessons learned on the journey towards more reader-centric word choices.
So, this is our new Covid-19 reality. Many small businesses are temporarily surviving with some or all the staff working from home. Some are closed with dim prospects for ever reopening.
Some are even flourishing, if their products or services are in greater demand now than they were in February, like florists, take-out only food shops, commercial cleaning firms and … liquor stores.
I love using quotes in my writing and presentations – I really do.They can add sizzle, credibility or perspective to the message. However, I’m adamant about including author details.