Previous articles about workplace writing in ‘Communicate Confidently!‘ have discussed the all-important Pre-Write phase: Plan What You Write. You ask four defining questions about each document before you start writing:
An Email Fave
Add this one to your growing list of often-heard comments from my workshops or presentations. ‘The only thing worse than an ineffective email is an effective email that should have been a text, a brief face-to-face conversation or a phone call instead!’ Phil Stella, 21st Century workplace communication expert, executive coach and author.