Add this one to your growing list of often-heard comments from my workshops or presentations.
‘The only thing worse than an ineffective email is an effective email that should have been a text, a brief face-to-face conversation or a phone call instead!’
Phil Stella, 21st Century workplace communication expert, executive coach and author.
Previous articles about workplace writing in ‘Communicate Confidently!‘ have discussed the all-important Pre-Write phase: Plan What You Write. You ask four defining questions about each document before you start writing:
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If you’ve begun thinking more about the words you use in routine workplace communication and presentations – that’s a good thing. No need to thank me … it’s my pleasure.
Your routine workplace emails might suck if you ignore the reality that every note you send a customer, colleague or manager can project your image of professionalism, competency and courtesy – or detract from it. Read More
This edition of ‘WordPower’ deals with the impact of poor workplace writing skills. Here’s a summary of a conversation I had with a business reporter on this topic. Read More
This month, ‘WordPower’ feature deals with some rules of grammar and which ones you should consider breaking if you want to enhance your routine workplace writing. Read More
This edition of ‘WordPower’ deals with the word choices you make every day – more simple best practices to improve your routine workplace writing. Read More
(This article originally appeared in the popular Small Business Expert Forum published by Nationally known PR expert Carol Roth. I’m was thrilled to have the opportunity to promote these concepts in such a respected vehicle.)
While millennials have some generation-specific communication preferences, they have a lot more in common with other generations than differences, except for their use of technology. If communicating with them in your workplace presents a challenge, here are five ways to resonate with your 30-somethings readers. Read More
Participants in my ‘Painless Workplace Writing’ workshops or presentations regularly hear me repeat simple phrases as a way to reinforce key learning points. So, here are some of my Faves to help you take a little pain out of writing at work: Read More
