We’ve Got to Start Meeting Like This!

A workplace meeting can be an effective and efficient tool for dealing with information problems or communication issues. It can also be a frustrating, unproductive and expensive waste of time. How organizations plan, facilitate and manage the meeting process will make all the difference between success and failure. Here’s a summary of Meeting Management Best Practice I typically share with clients.

Read more

Brainstorming Brilliance

When was the last time you held a team brainstorming meeting to identify a name for a new product, solve some problem or even a come up with a location for the next staff happy hour … and you got nothing?  You asked for input, but only a few spoke up and others criticized or made fun of those ideas. Most people just sat there silent starring at their blank sheets of paper … or, phones. One person had enough courage to tell you that you’re the boss and you’ll do whatever you want anyway, so why bother with this waste of time?

Read more

Five Simple Phone Tactics to Overhaul Your Image

(As indicated last month, I began my role as a recurring columnist for Cleveland’s Council of Smaller Enterprises’ on-line ‘Mind Your Business’ publication in January. Here’s my first post.)

Most small businesses facing the challenge of improving their image in the marketplace are starring at major investments of time and money. Properly planned and launched, those investments can earn significant positive results.

Read more