Get Them at Hi’

One of the most powerful phrases you can utter at work is also very simple – ‘Is this a good time for a …?

  •  Begin every phone call that way.
  • After knocking on the cubicle wall, begin every spontaneous face-to-face that way as well.
  •  When the answer is ‘yes’, great. You can then begin the conversation from a position of courtesy and focus.
  •  If it’s ‘no’, you can find a time that is good for both of you.

The added few words take so little extra time and add so much value to your style and image.