One of the most powerful phrases you can utter at work is also very simple – ‘Is this a good time for a …?’
- Begin every phone call that way.
- After knocking on the cubicle wall, begin every spontaneous face-to-face that way as well.
- When the answer is ‘yes’, great. You can then begin the conversation from a position of courtesy and focus.
- If it’s ‘no’, you can find a time that is good for both of you.
The added few words take so little extra time and add so much value to your style and image.