Stop Using ASAP ASAP!

If you’ve been reading my periodic articles on workplace writing and communication techniques and strategies in ‘Communicate Confidently!’, you’ve encountered one of my favorite rants – ‘Specific beats Vague’. So, whenever you have a choice between a vague word, like ‘several’ and a specific word like ‘four’, opt for the specific word.

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Reject Redundancies!

Let’s continue challenging your word use habits in workplace writing and communication. Effective word use is the same, whether the medium of communicating those words is spoken or written. And remember, the responses ‘That’s the first word I thought of’  or  ‘That’s the word I usually use’ don’t work very well with reader-centric messages.

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Activate Active Voice!

Based on some calls and notes from readers, some of you are seriously challenging your word use habits in routine workplace communication. Great – I was hoping that would happen. Effective word use is the same, whether the medium you use to communicate those words is an email, a phone call, a face-to-face conversation or a more formal presentation.

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Energize Your Writing

Here’s a summary of Best Practices you would hear often in one of my Workplace Writing workshops. Early on, I tell participants that I won’t ask them to change any of their word use or writing style habits. But, I will ask them to challenge those habits in light of these Best Practices. If they decide to change any of them, that’s fine. If not, that’s fine, too.

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To Write … Or Not To Write? That is the Question

Last month, we discussed the all-important Pre-Write phase of workplace writing: Plan What You Write. The piece encouraged you to ask four groups of questions about each document: What are your objectives? Who are your readers? What tone and style would be appropriate? What message format and structure would be best?

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Pre-Write: Plan What You Write

‘Failing to Plan is Planning to Fail!’ This logic is never truer than when we communicate important workplace information in writing. So, to plan NOT to fail, invest the time in the Pre-Write Phase and answer these four groups of questions. Thorough and thoughtful planning will make your writing process faster and easier and increase your chances of accomplishing your objectives.

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