Every time you send an email to a customer, colleague or manager, it projects an image of your professionalism, competency and courtesy. That image should be positive whenever possible, or at least neutral, but never negative. Accept the reality that every email you send at work impacts your image. These simple suggestions will help you project your best possible positive image. Read More
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Unlike most presenters, Phil has the skill to help me remember important information. It’s clear Phil wants everyone in the audience to retain a few vital lessons via an entertaining dialogue.
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