Become a ‘Platinum Rule’ Workplace Communicator

Many business professionals diligently attempt to practice the ‘Golden Rule’ at work that we all learned as youngsters. A workplace communication version of that philosophy would be ’Communicate with other people the way you want them to communicate with you.’  While a nice warm and fuzzy concept, a quick reality check indicates two serious flaws in the logic: the ‘Golden Rule’ assumes everyone is the same and that everyone is the same as you.

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End Strong

Last month’s piece on presentation intros generated some gratifying positive buzz and requests for more. So, let’s go to the end of the message and ‘tell ‘em what we said.’ Audience-Centric presentations should end, not just stop. And they should End Strong. Your intro is critically important, but so is your summary or conclusion. You can also ‘Get Them at Goodbye!’

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