They might if you ignore the reality that every note you send a customer, colleague or manager can project your image of professionalism, competency and courtesy — or detract from it. So, if you don’t want your emails to suck, just avoid these worst practices:
Emails Suck
Do Your Emails Suck?
Your routine workplace emails might suck if you ignore the reality that every note you send a customer, colleague or manager can project your image of professionalism, competency and courtesy — or detract from it. So, if you don’t want your emails to suck, just avoid these worst practices:
- Not asking if everyone on a large distribution list really needs or wants to see this message.
- Retaining long strings of email addresses that precede your actual message.
- Using an ineffective subject line like ‘Report’ or, even worse, ‘no subject’
Energize Your Email
Every time you send an email or text to a customer, colleague or manager, it can project your image of professionalism, competency and courtesy. That image should be positive whenever possible, or at least neutral, but never negative.
The often painful reality is that everything you write at work projects you. The following simple suggestions will help you project your best possible positive image.