The Staples Corporation recently launched ‘Worklife’, a monthly e-magazine that offers insights, ideas and practical know-how for decision-makers and problem-solvers.
They recently interviewed me about ‘Communication Breakdowns’ – the causes and how to fix them in the workplace’ and included my comments in the section on active listening
See link for complete text – http://hch-prod.staples.com/content-hub/staples-worklife-magazine/
Thanks Staples for such positive exposure.