July Faves

Looks like site visitors enjoy this ongoing list of simple main concepts they might hear often in one of my training or coaching engagements. So, here are three more you can add to your growing ‘Best of Phil’ list:

1. The only thing worse than a bad workplace meeting is a great meeting that didn’t need to be a meeting. It should have been an email, memo, phone call or face-to-face conversation.

2. ‘Perception is Reality’ with audiences. All they know is what they see and hear. If you look and sound like you’re comfortable and competent with your presentation, you are.

3. Project uncommon courtesy with every outgoing phone call by saying these five magic words within the first 10 seconds – ‘Is this a good time?’

Stay tuned for more ‘Phil’s Faves’ next month.