Category Archives: Rants & Raves

Why I Love ‘Or’ Networking Relationships

I willingly admit that many of my networking strategies and best practices dance to a different drummer. That’s why I love ‘or’ networking relationships. They’re opposite from and much better than ‘and’ relationships. Read More »

Why I Hate ‘No Problem’

Why do so many people respond to ‘Thank you.’ with ‘No Problem.’ today? I doubt that many of them felt that the act I just thanked them for was, in fact, a problem. Maybe it would usually be a problem, but not this time. Or maybe a problem with other people, but not me. Read More »

Why I Hate Automated Voice Messaging

When calling a business or colleague, how often do you hear ‘Your call is being forwarded to an automated voice messaging system … 475 338-0298 is not available … I really hate that – it’s cheap, lazy, impersonal and not caller-friendly.

How much better to have taken a few minutes to record a short, customized message, like  ‘Hi, this is Ben Dover with Glitztronics. Please leave a message and I’ll get back to you by the end of the day.’

I wouldn’t hate that at all … would you?

Why I love Caller ID

I love Caller ID – I really do. It saves me so much time and grief. When a call comes into the office, I can easily tell if it’s from someone I know or if I recognize the number. If not, I let the call roll into my voice mail and check it immediately.

It allows me to avoid answering calls from ‘out of area’, ‘unknown caller’, ‘invalid #’ or ‘wireless call’. So, if that was you, don’t be surprised that I didn’t pick up, especially if you didn’t leave a message.

Why I Hate ‘Unique’

Regular readers know how much I love to rant about ineffective word choices, so please humor me about ‘very unique’. ‘Unique’ can’t be modified. Ever. Period. Therefore ‘very unique’ is wrong, so is ‘somewhat unique’ and ‘really unique’. Read More »

Why I Love Simple Marketing

When asked for my #1 marketing tip that is effective and profitable, I indicated mine is neither new, sexy or high tech. It’s old and simple, yet everything old is new again and simple is always good: Read More »

Why I Love ‘Ignites Asia’

Last month, I mentioned that I could add ‘international’ to my writing practitioner resume, thanks to Selena Li and her Hong Kong-based publication ‘Ignites Asia’. Her piece, on how employees can tell their bosses they are overworked without sounding whining, included several of my comments.

Click here for the entire article .. and thanks again for the international exposure, Selena.

Why I Love ‘Ignites Asia’

Regular readers may recall that I often contribute content to publications of other organizations like COSE and various national blogs whose writers contact me for comments or input. I can now add ‘international’ to my resume, thanks to Selena Li and her Hong Kong-based publication ‘Ignites Asia’.

She was working on a workplace feature story on how employees can tell their bosses they are overworked without sounding whining. Our interview resulted in some of my comments being included in her piece. So, thanks for the international exposure, Selena.

 

 

Why I Love ‘Escalator Speeches’

Elevator Speeches – your simple answer to the often-asked question ‘What do you do?’ – are sometimes maligned and often done poorly. But, they’re still a fact of life when you network.

So, that’s why I love Escalator Speeches. Assume you’re on the down escalator as someone passes by you going up on the other side.. You only have a few seconds to communicate, so you must be focused and concise.

Mine is ‘I empower business leaders to take away their pain from workplace communication.’ Short, simple and likely to generate some questions when the other person turns around and follows me back down.

Crafting something that concise is a lot of work, I admit. But, it’s well worth the time and effort if you want to make the Varsity Networking Team.

Why I hate ‘Quote-Unquote … ‘

How often do you hear people use this phrase in conversation, in presentations or even on TV? It’s both incorrect and lame. Remember that ‘un’ means ‘not’ – it doesn’t mean ‘no longer’ or ‘end’ in this context.

You might hear ‘And then John said ‘quote-unquote’ – ‘that won’t work here at all!’. If the intent is to repeat exactly what John said, the correct form is ‘And then John said ‘quote’ – that won’t work here at all’ – ‘end quote’, ‘close quote ‘ or ‘unquote’.’

And if you ever even think of using ‘air quotes’ or ‘air bunnies’ to add visual punch to your quote reference, punch yourself first before someone else does.