Category Archives: Quickies

Gitomer Gets Eloquence

Do you yearn to be more eloquent in your routine workplace communication but aren’t sure what that really means? Well, let one of my favorite authors, Jeffrey Gitomer, help you.  Eloquence is:

  • Delivering your message in terms of the audience.
  • Making sure your message is transferable.
  • Making sure your message is relatable.
  • Customizing and personalizing your message.
  • Enunciating your message.
  • When the audience perceives that you love what you do.

So, that’s a clear description of eloquence, according to one of the best experts in the business. Now … go be eloquent.

Jeffrey Gitomer, 21st century sales cexpert, author and speaker

Sit & Deliver

Early next year, I’ll re-run ‘Stand & Deliver’ in the Workplace Presenter Tool Kit section of my site. It will summarize best practices for posture and movement when delivering to larger groups. But what about presenting to smaller groups sitting around the conference table? Got ya covered with these seven best practices. So …take a seat and dive in.

Read More »

I Don’t Get It – Automated Voice Messaging

How often does this happen to you? When calling a business or colleague, you hear ‘Your call is being forwarded to an automated voice messaging system … 475 338-0298 is not available … ‘

I Don’t Get It! While short and harmless, these recordings can subtly imply characteristics about the business or person: Read More »

Networking Defined

A reporter recently asked for my definition of ‘Networking’

‘Networking is simply the exchange of ideas, information or resources. It’s all about information. John Naisbit first described networking that way in ‘MegaTrends’ over 30 years ago. Read More »

I Don’t Get It – Vague References

I don’t get why so many workplace communicators still prefer vague words or phrases. Whether the choice is conscious or not, ‘specific beats vague’ every time. Read More »

Keep Elevating Your Elevator Speech

Read More »

Elevate Your Elevator Speech

A business blogger recently asked for my input on Elevator Speech (ES) Best Practices. A few of my thoughts … Read More »

I Don’t Get It – Voice Messaging Systems

Has this ever happened to you. After placing a call to a business, you hear … ‘Your call has been forwarded to an automated voice messaging system … 376 398-4008 is not available. At the tone, please leave a message … ‘ Read More »

‘Stellar’ Wisdom

Readers generally like ‘Quote-ables’ – the pearls of wisdom about communication I share from past generations, famous people and business leaders. But recently, a reader indicated she was also interested in what contemporary communication practitioners … like me … had to say based on our everyday experience. Read More »

I Don’t Get It – Redundancies

Your Redundancies Are Laughable

We’ve gotten into some sloppy habits regarding redundancy. While this tendency may not be a major problem in verbal or written communication, it does waste words and the result is often amusing. Unless you’re a comedian, you probably don’t want people chuckling about what you say or write. So, here are some reminders.

Read More »

Sign up for our newsletter

We will shortly send a confirmation to the address you provide - please respond to this confirmation to complete your subscription.