Category Archives: Quickies

‘Letter B’

Your laptop or PC keyboard has 26 letters on it along with numbers, symbols and punctuation marks. When that keyboard is connected to a projector to run PowerPoint slides, my favorite is Letter ‘B’. Curious about why I love Letter B? … then read on. Read More »

‘Right’ is the New ‘Ummm’

This month’s Rant is all about the new ‘Ummm’.

At a recent business conference, the experienced and otherwise effective speaker had a conspicuous habit of saying ‘… right’ all the time. It was as if she replaced the annoying ‘ummm’ with the equally annoying ‘right’. Read More »

Speakers’ Notes

A reader recently asked if using speaker notes would reduce his opportunity for effective eye contact.

I responded that notes would interfere with eye contact if you talk while looking at them or start reading them to your audience. Read More »

Be Memorable

Nationally known PR expert Carol Roth invited me to write a piece for her popular Small Business Expert Forum on delivering Memorable Presentations.

It was recently published and I’m thrilled to have the opportunity to promote my concepts in such a respected vehicle as her Expert Forum.

Thanks for a great way to start my new year, Carol.




Titles Make Me Crazy

While skimming some LinkedIn postings recently, I encountered an author who was seriously title happy. After his name was ‘… MBA, BA, BS, NP, MPM.’ Wow – aren’t you impressed with his credentials! With an ‘MBA’, no need to include the BA & BS degrees. And while the ‘MBA, BA & BS’ are recognizable, ‘NP & MPM” aren’t. More confusing that impressive. Read More »

Why I Love Networking with a Strategic Plan

As regular readers will recall, I advocate information-based networking. It’s all about sharing ideas, resources and connections with other people and seeking the same for you and your business. Read More »

Gitomer Gets Eloquence

Do you yearn to be more eloquent in your routine workplace communication but aren’t sure what that really means? Well, let one of my favorite authors, Jeffrey Gitomer, help you.  Eloquence is:

  • Delivering your message in terms of the audience.
  • Making sure your message is transferable.
  • Making sure your message is relatable.
  • Customizing and personalizing your message.
  • Enunciating your message.
  • When the audience perceives that you love what you do.

So, that’s a clear description of eloquence, according to one of the best experts in the business. Now … go be eloquent.

Jeffrey Gitomer, 21st century sales cexpert, author and speaker

Sit & Deliver

Early next year, I’ll re-run ‘Stand & Deliver’ in the Workplace Presenter Tool Kit section of my site. It will summarize best practices for posture and movement when delivering to larger groups. But what about presenting to smaller groups sitting around the conference table? Got ya covered with these seven best practices. So …take a seat and dive in.

Read More »

I Don’t Get It – Automated Voice Messaging

How often does this happen to you? When calling a business or colleague, you hear ‘Your call is being forwarded to an automated voice messaging system … 475 338-0298 is not available … ‘

I Don’t Get It! While short and harmless, these recordings can subtly imply characteristics about the business or person: Read More »

Networking Defined

A reporter recently asked for my definition of ‘Networking’

‘Networking is simply the exchange of ideas, information or resources. It’s all about information. John Naisbit first described networking that way in ‘MegaTrends’ over 30 years ago. Read More »