Category Archives: Bits & Pieces

Whatever your profession, you also need to be a professional communicator. ETC is pleased to share these essential Bits & Pieces to help you polish those skills.

Phil’s Faves On Time

Thanks for the positive comments about including ‘Phil’s Faves’ in the Quote-able section – here’s another helping. So, you might hear these words of wisdom in one of my Time Management presentations.

  • You can’t save time – you can only spend it. So, spend it wisely.
  • Don’t say ‘I don’t have time.‘, because you do have time. Instead say ‘I don’t want to spend the time.’  
  • You’re in charge of how you spend your time – no one else is.
  • Start each day with a ‘To Do’ List – plan your work, then work your plan.
  • If you paid yourself $1,000/hour, would you get your money’s worth from each task on your list? If not – dump them.
  • Ask yourself ‘What’s the worst thing that can happen if I don’t do this thing today … or ever?‘ Then, act accordingly.

Phil Stella, 21st century entrepreneur, communication consultant and executive coach

‘Letter B’

Your laptop or PC keyboard has 26 letters on it along with numbers, symbols and punctuation marks. When that keyboard is connected to a projector to run PowerPoint slides, my favorite is Letter ‘B’. Curious about why I love Letter B? … then read on. Read More »

Free Ink Rules

How Ironic. My latest post for the COSE (Cleveland’s Counsel of Smaller Enterprises) Mind Your Business blog is all about getting free ink – why, where and how. And, since the start of the year, I’ve been fortunate enough to generate some excellent free e-ink in local and national publications myself. Ironic, indeed.

If you’d like to learn some proven strategies for getting free ink yourself, check out the item in the April Issue.

Phil’s Faves for February

Reader input suggested it was time for more ‘Phil’s Faves’ – comments you would hear often in one of my presentations or workshops. Thanks for asking …

  1. The only thing worse than a bad workplace meeting is a great meeting that didn’t need to be a meeting. It should have been an email, memo, phone call or face-to-face conversation.
  2. ‘Perception is Reality’ with audiences. All they know is what they see and hear. If you look and sound like you’re comfortable and competent with your presentation, you are.
  3. Project uncommon courtesy with every outgoing phone call by saying these five magic words within the first 10 seconds – ‘Is this a good time?’

And … true to my rant about always identifying the context of people you quote:

Phil Stella, 21st century entrepreneur, communication consultant & executive coach

‘Right’ is the New ‘Ummm’

This month’s Rant is all about the new ‘Ummm’.

At a recent business conference, the experienced and otherwise effective speaker had a conspicuous habit of saying ‘… right’ all the time. It was as if she replaced the annoying ‘ummm’ with the equally annoying ‘right’. Read More »

Speakers’ Notes

A reader recently asked if using speaker notes would reduce his opportunity for effective eye contact.

I responded that notes would interfere with eye contact if you talk while looking at them or start reading them to your audience. Read More »

Be Memorable

Nationally known PR expert Carol Roth invited me to write a piece for her popular Small Business Expert Forum on delivering Memorable Presentations.

It was recently published and I’m thrilled to have the opportunity to promote my concepts in such a respected vehicle as her Expert Forum.

Thanks for a great way to start my new year, Carol.




Titles Make Me Crazy

While skimming some LinkedIn postings recently, I encountered an author who was seriously title happy. After his name was ‘… MBA, BA, BS, NP, MPM.’ Wow – aren’t you impressed with his credentials! With an ‘MBA’, no need to include the BA & BS degrees. And while the ‘MBA, BA & BS’ are recognizable, ‘NP & MPM” aren’t. More confusing that impressive. Read More »

Influence Quickly

 ‘Instant Influence – How to Get Anyone to Do Anything – FAST’, Michael V. Pantalon, PhD, Gildan Media Corp, 2011,

The author presents an interesting approach to influencing people – succeeding in only seven minutes with six simple questions.

Why I Love Networking with a Strategic Plan

As regular readers will recall, I advocate information-based networking. It’s all about sharing ideas, resources and connections with other people and seeking the same for you and your business. Read More »