Category Archives: Bits & Pieces

Whatever your profession, you also need to be a professional communicator. ETC is pleased to share these essential Bits & Pieces to help you polish those skills.

I Don’t Get It – ‘And’ Networking Relationships

Regular readers may recall that I’m a veteran networking practitioner and often speak and write about the topic. However, I willingly admit that many of my strategies and best practices dance to a different drummer. Read More »

Worthy Networking Events

A reporter recently asked for my opinion on what kind of networking events are worth attending. Here’s a summary of my response: Read More »

Communicate with Style

‘People Styles at Work and Beyond – Making Bad Relationships Good and Good Relationships Better’, by Robert Bolton & Dorothy Grover Bolton, American Management Association, NY, 2009.

An excellent discussion of four basic workplace communication styles – Driver, Expressive, Amiable and Analytical – their strengths, weaknesses and need for adaptation.

Make the Most of Learning Events

Savvy business leaders treat workshops, seminars and conferences as valuable resources that come with a huge cost of time and money. So, as with any business resource, make sure you use Learning Events effectively and efficiently: Read More »

I Don’t Get It – Noun Phrases

Here’s my newest rant in the Workplace Writing Power Points category. I don’t get why people still use lame noun phrases. So, let me challenge some word use habits, like this one carried over from those 500-word essay days in high school. Read More »

It’s ShowTime

‘Good in a Room – how to sell yourself and your ideas and win over any audience’, by Stephanie Palmer, Tantor Media, Inc., 2008.

A most interesting take on high stakes pitches and meetings from a former Hollywood studio executive who listened to a lot of pitches in a lot of meetings.

Just Say ‘No’ to Small Talk

A reporter recently asked for suggestions on appropriate small talk at networking events. I surprised him by saying that small talk really didn’t work that well and to focus on Big Talk instead. The rest of my rant … Read More »

The Art of Conversation

Let’s see what some contemporary American experts think about the Art of Conversation:

‘You can make more friends in two months by becoming interested in other people than you can in two years by trying to get other people interested in you.’ – Dale Carnegie, writer, lecturer and self-improvement expert.

‘Most people do not listen with the intent to understand. They listen with the intent to reply.’ – Stephen Covey, educator, author and motivational speaker.

‘The mark of a good conversationalist is not that you can talk a lot. The mark is that you can get others to talk a lot. Thus, good schmoozers are good listeners, not good talkers.’ – Guy Kawasaki, marketing expert, author and Silicon Valley venture capitalist.

Many people may listen, but few people actually hear. – Harvey Mackay, author, business owner and speaker.

 

 

 

Tone of Words?

This month’s ‘Workplace Writing Power Point’ deals with the Tone of your Words. We all learned about Tone of Voice in freshman speech class – the way your words sound can overshadow their meaning and have a profound impact on your listener or audience. Good stuff – hope you still use it. Read More »

I Don’t Get it – Elevator Pitches

Some of my business friends hate the Elevator Pitch concept and refuse to do them. While I do like the concept, I don’t get the name. Read More »

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