Category Archives: Bits & Pieces

Whatever your profession, you also need to be a professional communicator. ETC is pleased to share these essential Bits & Pieces to help you polish those skills.

Read Any Good Books Lately?

As busy business leaders, you face lots of challenges doing your jobs or running or your businesses. One of the most important challenges is the need for on-going professional education. We may recognize the importance of Life Long Learning, but who has the time and energy to do any of it? Read More »

The Great Toastmaster on Presenting

Ralph C. Smedley, 20th century educator, was the founder of ‘Toastmasters International’, a speaking organization with more than 313,000 members in 126 countries and more than 14,650 individual clubs. Even back in 1919, he had a profound understanding of what it takes to be an effective presenter. Read More »

Be Exceptional

‘The Exceptional Presenter – a Proven Formula to Open Up and Own the Room, Timothy J. Koegel, Greenleaf Book Group Press, 2007.

A basic refresher of concepts, strategies and techniques for creating and delivering effective presentations.

How’s Your Escalator Speech?

Regular readers may recall that I write … and rant … a lot about Elevator Speeches, the simple answer to the often-asked question ‘What do you do?’ Sometimes maligned and often done poorly, Elevator Speeches are still a fact of life when you network. Read More »

Verbs Beat Nouns

Here’s a Quickie Rant about Making Words Matter that might challenge some of your word use habits, like the one you carried over from those 500-word essay days in high school – Noun Phrases. Read More »

Typo Theory

I’ve been a professional writer my whole career. So, how embarrassing is it to have a careless typo in the very first sentence of last month’s eLetter! Even worse when an astute reader – and friend – called me on it within a few minutes of publication. Read More »

Learn From Fred

‘The Fred Factor’, Mark Sanborn, Doubleday, 2004.

A delightful and engaging tale about superior customer service, based on the actual simple practices of Fred, the author’s mail carrier. We can all learn a lot from Fred.

Creative Boxes

‘Thinking in New Boxes – five essential steps to spark the next big idea’, Luc De Brabandere & Alan Iny, Random House Audio, 2013.

A most interesting in-depth study of creativity and ideation urging readers to think differently … and in new boxes.

How’s Your Escalator Speech?

Regular ‘Communicate Confidently!’ readers may recall that I write … and rant … a lot about Elevator Speeches, the simple answer to the often-asked question ‘What do you?’ Sometimes maligned and often done poorly, Elevator Speeches are still a fact of life when you network. Read More »

Grammar Made Easy … & Fun

Are you having trouble learning grammar? Consider the topic boring and painful?

Let Weird Al help you with this great parody called ‘Word Crimes’

Now … grammar isn’t so painful after all, is it?

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