Category Archives: Bits & Pieces

Whatever your profession, you also need to be a professional communicator. ETC is pleased to share these essential Bits & Pieces to help you polish those skills.

Says Who?

I regularly use quotes in my training, speaking and writing. However, I’m adamant about identifying the sources and putting them in proper context. Few people are so well known that they don’t need any reference, like Jefferson, Mark Twain, Churchill, Dr. Martin Luther King, Jr., etc. Read More »

Inspiring Leadership

My most recent contribution to PR Consultant Carol Roth’s popular Business Unplugged blog was for her “100+ of the Best, Most Inspirational Leadership Quotes” article – https://www.carolroth.com/blog/top-leadership-quotes/#smallbiz. Thanks for the great exposure, Carol. Read More »

Gitomer Gets Writing

‘Write it like you would say it. Speak as you write the words down. This will help you write a clearer and more complete thought. If you write like you speak, you’ll never be at a loss for words.’

Jeffrey Gitomer, 21st century sales expert, author and speaker

Why I Love ‘Show Password’

Does this ever happen to you? Your entering your password on your phone or iPad with your finger or stylus, but you make a mistake and the site blows you off. You try again and still mess up. Then, the site locks you out for a period of time due to too many ‘suspicious’ attempts to log in. Read More »

That’s Good Advice

I recently responded to a blogger’s question asking for the best advice we give people about starting their own businesses.  So, here are three bits of advice I learned from a combination of input from colleagues and expert authors: Read More »

Phil’s Faves On Time

Thanks for the positive comments about including ‘Phil’s Faves’ in the Quote-able section – here’s another helping. So, you might hear these words of wisdom in one of my Time Management presentations.

  • You can’t save time – you can only spend it. So, spend it wisely.
  • Don’t say ‘I don’t have time.‘, because you do have time. Instead say ‘I don’t want to spend the time.’  
  • You’re in charge of how you spend your time – no one else is.
  • Start each day with a ‘To Do’ List – plan your work, then work your plan.
  • If you paid yourself $1,000/hour, would you get your money’s worth from each task on your list? If not – dump them.
  • Ask yourself ‘What’s the worst thing that can happen if I don’t do this thing today … or ever?‘ Then, act accordingly.

Phil Stella, 21st century entrepreneur, communication consultant and executive coach

‘Letter B’

Your laptop or PC keyboard has 26 letters on it along with numbers, symbols and punctuation marks. When that keyboard is connected to a projector to run PowerPoint slides, my favorite is Letter ‘B’. Curious about why I love Letter B? … then read on. Read More »

Phil’s Faves for February

Reader input suggested it was time for more ‘Phil’s Faves’ – comments you would hear often in one of my presentations or workshops. Thanks for asking …

  1. The only thing worse than a bad workplace meeting is a great meeting that didn’t need to be a meeting. It should have been an email, memo, phone call or face-to-face conversation.
  2. ‘Perception is Reality’ with audiences. All they know is what they see and hear. If you look and sound like you’re comfortable and competent with your presentation, you are.
  3. Project uncommon courtesy with every outgoing phone call by saying these five magic words within the first 10 seconds – ‘Is this a good time?’

And … true to my rant about always identifying the context of people you quote:

Phil Stella, 21st century entrepreneur, communication consultant & executive coach

‘Right’ is the New ‘Ummm’

This month’s Rant is all about the new ‘Ummm’.

At a recent business conference, the experienced and otherwise effective speaker had a conspicuous habit of saying ‘… right’ all the time. It was as if she replaced the annoying ‘ummm’ with the equally annoying ‘right’. Read More »

Speakers’ Notes

A reader recently asked if using speaker notes would reduce his opportunity for effective eye contact.

I responded that notes would interfere with eye contact if you talk while looking at them or start reading them to your audience. Read More »

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  • Simply put, Phil lives and breathes communication … it’s what he teaches, it’s what he understands, and it’s what he has made his passion. Jeff Nischwitz, PresidentThink Again Coaching
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