Category Archives: Bits & Pieces

Whatever your profession, you also need to be a professional communicator. ETC is pleased to share these essential Bits & Pieces to help you polish those skills.

Churchill on Communication!

The great 20th century British statesman Winston Churchill  (1874 – 1965) was a master of communication as well as politics:

‘Think like a wise man but communicate in the language of the people.’

Say what you have to say and, the first time you come to a sentence with a grammatical  ending, sit down.

‘Courage is what it takes to stand up and speak; courage is also what it takes to sit down and listen.’

‘Broadly speaking, the short words are the best, and the old words best of all.’  


Evaluating Risks & Rewards

‘The Entrepreneur Equation – evaluating the realities, risks & rewards of having your own business’, Carol Roth, Blackstone Audio, Inc., 2011.

An in-depth and data-based discussion of entrepreneurship. invaluable for wannabes, start ups or even established businesses.

‘Letter B’

Your laptop or PC keyboard has 26 letters on it along with numbers, symbols and punctuation marks. When that computer is connected to a projector to run PowerPoint slides, my favorite is Letter ‘B’. Curious? … read on. Read More »

The old guys really got it

‘A wise man speaks because he has something to say, a fool speaks because he has to say something.’   Plato, 427 BC – 347 BC, Greek philosopher and mathematician

‘Grasp the subject, the words will follow’.   Cato The Elder, 234 BC – 149 BC, Roman orator & politician

‘Let thy speech be better than silence or be silent.’   Dionysius Of Halicarnassus, 60 BC – 7 BC,  Greek historian and teacher of rhetoric.

‘Say not always what you know, but always know what you say.’    Claudius, 10 BC – 54 AD, Roman emperor and statesman

The Hamster Gets It

‘The Hamster Revolution, Stop Info-Glut – Reclaim Your Life!, Mike Song, Vicki Halsey & Tim Burress, Berrett-Koehler Publishers, Inc., 2007.

A charming little tale about a hamster who learns about the Revolution and stops Info-Glut. Lots of simple tips about managing email.

Speaker Intros

A reader asked about the logic of having the event host or moderator introduce a speaker. My comments should have value if you ever need to speak at a professional or industry group event. They even apply if you speak to another department or team at work where most of the audience doesn’t know you or your background. Read More »


“They may forget what you said, but they will never forget how you made them feel.’ Carl W. Buechner, 20th century minister and author.

“It’s not how strongly you feel about your topic, it’s how strongly they feel about your topic after you speak.” - Tim Salladay, 20th century speaker and author.


What They See

‘Power of Body Language’, Tonya Reiman, Gildan Media Group, 2010.

An in-depth and research-based examination of the impact of body language in business and social applications, read by the author.


Little Things

‘The Tipping Point – How Little Things Can Make a Big Difference’, Malcom Gladwell, Time Warner Audiobooks, 2005.

My final rerun of this amazing author’s in-depth analyses, this time the tipping points in business and society. Another gem read by the author with a new afterword.

Networking Defined

A reader recently asked me to define ‘Networking’. So, here is one of my favorite ‘Phil’s Faves’ you would hear often in one of my Networking Strategies workshops:

‘Networking is simply the exchange of ideas, information or resources. It’s all about information. John Naisbitt first defined networking that way in ‘MegaTrends’ over 30 years ago.

* As a result of that shared information, we can learn something to help us do our jobs better, faster, cheaper or smarter.

* We can also learn something to help us grow our businesses or find new clients.

* Sometimes, that exchange of information can also lead to developing new mutually beneficial business relationships. However, those relationships are a result of the information sharing and not necessarily the primary reason for networking.’

So …  what’s your definition of networking?



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