Category Archives: Bits & Pieces

Whatever your profession, you also need to be a professional communicator. ETC is pleased to share these essential Bits & Pieces to help you polish those skills.

Be Memorable

Nationally known PR expert Carol Roth invited me to write a piece for her popular Small Business Expert Forum on delivering Memorable Presentations.

It was recently published and I’m thrilled to have the opportunity to promote my concepts in such a respected vehicle as her Expert Forum. http://www.smallbusinessexpertforum.com/nuts-bolts/5-tips-giving-memorable-presentation

Thanks for a great way to start my new year, Carol.

 

 

 

Titles Make Me Crazy

While skimming some LinkedIn postings recently, I encountered an author who was seriously title happy. After his name was ‘… MBA, BA, BS, NP, MPM.’ Wow – aren’t you impressed with his credentials! With an ‘MBA’, no need to include the BA & BS degrees. And while the ‘MBA, BA & BS’ are recognizable, ‘NP & MPM” aren’t. More confusing that impressive. Read More »

Influence Quickly

 ‘Instant Influence – How to Get Anyone to Do Anything – FAST’, Michael V. Pantalon, PhD, Gildan Media Corp, 2011,

The author presents an interesting approach to influencing people – succeeding in only seven minutes with six simple questions.

Why I Love Networking with a Strategic Plan

As regular readers will recall, I advocate information-based networking. It’s all about sharing ideas, resources and connections with other people and seeking the same for you and your business. Read More »

Gitomer Gets Eloquence

Do you yearn to be more eloquent in your routine workplace communication but aren’t sure what that really means? Well, let one of my favorite authors, Jeffrey Gitomer, help you.  Eloquence is:

  • Delivering your message in terms of the audience.
  • Making sure your message is transferable.
  • Making sure your message is relatable.
  • Customizing and personalizing your message.
  • Enunciating your message.
  • When the audience perceives that you love what you do.

So, that’s a clear description of eloquence, according to one of the best experts in the business. Now … go be eloquent.

Jeffrey Gitomer, 21st century sales cexpert, author and speaker

Naisbitt on Networking

As the self-proclaimed Godfather of Networking’, I’ve often quoted John Naisbitt, author of ‘MegaTrends’ in my articles and presentations. He initially coined the phrase over 35 years ago and his definition still works today in the age of high tech and social media. Funny thing – everything old is new again. So, let’s all learn something old from the master. Read More »

Sit & Deliver

Early next year, I’ll re-run ‘Stand & Deliver’ in the Workplace Presenter Tool Kit section of my site. It will summarize best practices for posture and movement when delivering to larger groups. But what about presenting to smaller groups sitting around the conference table? Got ya covered with these seven best practices. So …take a seat and dive in.

Read More »

Lessons Learned from the Gridiron

 ‘Hard Hitting Lessons’, Jim Tabaczynski, 2017

My good friend and favorite PR pro Jim Tabaczynski of the JPT Group shares some simple but not-so-obvious business lessons learned from playing football. Well worth the read.

 

Definition of Success

At the excellent BizConCle last month sponsored by Cleveland’s Council of Smaller Enterprises, one of the main stage speakers asked us all for our definition of success. Mine was short and simple – Do what you love … love what you do … and be good enough at it to support the life you’ve chosen.’

What’s your definition of success?

I Don’t Get It – Automated Voice Messaging

How often does this happen to you? When calling a business or colleague, you hear ‘Your call is being forwarded to an automated voice messaging system … 475 338-0298 is not available … ‘

I Don’t Get It! While short and harmless, these recordings can subtly imply characteristics about the business or person: Read More »

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