Category Archives: Bits & Pieces

Whatever your profession, you also need to be a professional communicator. ETC is pleased to share these essential Bits & Pieces to help you polish those skills.

Phil’s Faves for January

Let’s also kick 2019 off by periodically reviewing ‘Phil’s Faves’ – some of the best practices I regularly share in my workshops: If you were in the room where it happened, you might have heard me say:

  • Everything you write or say at work you should write on purpose and for a purpose.
  • Err on the side of over-communicating important messages to increase your probability of success.
  • The only thing worse than a bad workplace meeting is a great meeting that didn’t need to be a meeting. It should have been an email, memo, phone call or face-to-face conversation.

 

Why I Hate ‘Unique’

Regular readers know how much I love to rant about ineffective word choices, so please humor me about ‘very unique’. ‘Unique’ can’t be modified. Ever. Period. Therefore ‘very unique’ is wrong, so is ‘somewhat unique’ and ‘really unique’. Read More »

Why I Love Simple Marketing

When asked for my #1 marketing tip that is effective and profitable, I indicated mine is neither new, sexy or high tech. It’s old and simple, yet everything old is new again and simple is always good: Read More »

Why I Love ‘Ignites Asia’

Last month, I mentioned that I could add ‘international’ to my writing practitioner resume, thanks to Selena Li and her Hong Kong-based publication ‘Ignites Asia’. Her piece, on how employees can tell their bosses they are overworked without sounding whining, included several of my comments.

Click here for the entire article .. and thanks again for the international exposure, Selena.

Why I Love ‘KISS’

(Not the rock band, but I do like them … a lot!) Read More »

Get Them at Hi’

One of the most powerful phrases you can utter at work is also very simple – ‘Is this a good time for a …?Read More »

Score with Holiday Cards

Recently, Carol Roth, nationally known PR and Marketing expert, published my contribution to her ‘4th Quarter Business Marketing Tips’ blog as item #14: Read More »

Why I Love ‘Ignites Asia’

Regular readers may recall that I often contribute content to publications of other organizations like COSE and various national blogs whose writers contact me for comments or input. I can now add ‘international’ to my resume, thanks to Selena Li and her Hong Kong-based publication ‘Ignites Asia’.

She was working on a workplace feature story on how employees can tell their bosses they are overworked without sounding whining. Our interview resulted in some of my comments being included in her piece. So, thanks for the international exposure, Selena.

 

 

Your Quota of Quotes

‘Simplicity is the greatest sophistication.’     Leonardo Da Vinci, 15th century Italian ‘Renaissance man – artist, inventor and architect.

‘If you think presentations cannot enchant people, then you have never seen a really good one.’ Guy Kawasaki, 20th century Silicon Valley entrepreneur, author and speaker.

‘People don’t remember what we think is important. They remember what they think is important.’  John Maxwell, 20th century pastor, speaker and author of over 60 books on leadership

Mark Twain on Public Speaking

What can we learn about public speaking from Mark Twain, 19th century American writer, humorist and lecturer? Lots!

“It usually takes me more than three weeks to prepare a good impromptu speech.” 

“There are only two types of speakers in the world. 1. The nervous and 2. Liars.” 

“The right word may be effective, but no word was ever as effective as a rightly timed pause.” 

‘Get your facts first, then you can distort them as you please.’

‘Words are only painted fire; a look is the fire itself.’