Category Archives: Bits & Pieces

Whatever your profession, you also need to be a professional communicator. ETC is pleased to share these essential Bits & Pieces to help you polish those skills.

More Learning from the Movies

Last month’s piece about communication-related quotes from the movies generated some buzz and request for more. So … Lights … Camera … Action!’

Knowledge speaks; wisdom listens.’ – Andre Benjamin, ‘Jimi: All is By My side’, 2013.

‘If people only spoke when they had something to say, the human race would lose the power of speech.’ – Naomi Watts, ‘The Painted Vail’, 2006.

‘Constantly talking isn’t necessarily communicating.’ – Jim Carrey, ‘Eternal Sunshine of the Spotless Mind’, 2004.

‘Don’t use seven words when one will do.’ – Brad Pitt, ‘Ocean’s Eleven’, 2001.

That’s a wrap …

Smile Through the Pain

One simple way to deal with Presentation Anxiety is to Smile Through the Pain. My good friend Jim Smith, the Executive Happiness Coach here in Cleveland knows a lot about how smiles can impact your happiness. And his current blog discusses the Power of Smiles – Read More »

Don’t Let Your Business Bury You!

‘Conquer the Chaos – How to Grow a Successful Small Business Without Going Crazy’ by Clate Mask & Scott Martineau, Gildan Media Corp., 2010.

Six strategies to make your business run smoothly and help you conquer the chaos. Lots of useful take-aways. Well worth the read or listen time.

‘Uncommon Courtesy’

A reader recently asked for some simple tips to network with more courtesy and to avoid coming off like a ‘slug’ at networking events. My comments.

Networking with ‘Uncommon Courtesy’ is both simple and easy and can clearly differentiate you from everyone else: Read More »

Learn from the Movies

With Oscar-mania and other movie award shows behind us for another year, let’s see what we can learn about communication from the movies.

The secret to talking is listening.’ – Scarlett Johansson, ‘We Bought a Zoo’, 2011

Learning to listen – that takes a lot of discipline.’  – Gary Cole, ‘Forever Strange’, 2008

Rule #1 – be a listener!’ – Robert Downey Jr., ‘Lucky You’, 2007

‘As long as you’re talking, you’re not listening.’ – Sylvester Stallone, ‘Creed’, 2015

And the Oscar goes to …

The Hunt for Ideas

‘The Idea Hunter – how to find the best ideas and make them happen.’ by Andy Boynton & Bill Fischer, Gildan Media Corp., 2011.

A concise and most interesting discussion of Idea Hunting and Idea Hunters past and present. Well worth the read or listen.

Customer-Centric Communication

People have different preferences about how they communicate. Some people would rather talk than write. Others would rather write than talk. Yet others have very high response rate to text. No surprises there! Read More »

The Power of Words

‘We have too many high sounding words and too few actions that correspond with them.’ – Abigail Adams, (1744 – 1818), American, wife of President John Adams and mother of President John Quincy Adams.

‘Words ought to be a little wild, for they are the assaults of thought on the unthinking.’ – John Fletcher, (1579 – 1625), prolific and influential English dramatist of the Jacobean era.

‘Do not accustom yourself to use big words for little matters.’ – Samuel Johnson (1709 – 1784), English writer, poet and literary critic.

I Don’t Get It!

Let’s start off 2016 with a new Quickie series of Mini-Rants called ‘I Don’t Get It!’

How often has this happened to you? You ask someone at a networking event where their business is located and hear ‘Cleveland Ohio’. Technically correct, but why the need to remind us what state Cleveland is in? Kind of a waste of time. I don’t get it! Read More »

Learn to be Creative

‘Out of Our Minds – Learning to be Creative.’ by Sir Ken Robinson, Ph.D., Tantor Audio, 2011.

A fascinating, intellectual and research-rich study of education, learning and the importance of creativity.

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