Category Archives: Bits & Pieces

Whatever your profession, you also need to be a professional communicator. ETC is pleased to share these essential Bits & Pieces to help you polish those skills.

Just Say ‘No’ to Small Talk

A reporter recently asked for suggestions on appropriate small talk at networking events. I surprised him by saying that small talk really didn’t work that well and to focus on Big Talk instead. The rest of my rant … Read More »

The Art of Conversation

Let’s see what some contemporary American experts think about the Art of Conversation:

‘You can make more friends in two months by becoming interested in other people than you can in two years by trying to get other people interested in you.’ – Dale Carnegie, writer, lecturer and self-improvement expert.

‘Most people do not listen with the intent to understand. They listen with the intent to reply.’ – Stephen Covey, educator, author and motivational speaker.

‘The mark of a good conversationalist is not that you can talk a lot. The mark is that you can get others to talk a lot. Thus, good schmoozers are good listeners, not good talkers.’ – Guy Kawasaki, marketing expert, author and Silicon Valley venture capitalist.

Many people may listen, but few people actually hear. – Harvey Mackay, author, business owner and speaker.

 

 

 

Tone of Words?

This month’s ‘Workplace Writing Power Point’ deals with the Tone of your Words. We all learned about Tone of Voice in freshman speech class – the way your words sound can overshadow their meaning and have a profound impact on your listener or audience. Good stuff – hope you still use it. Read More »

I Don’t Get it – Elevator Pitches

Some of my business friends hate the Elevator Pitch concept and refuse to do them. While I do like the concept, I don’t get the name. Read More »

Sail the Seven Cs

Effective Workplace Writing should pass the ‘7 Cs Test.’  Is it:  Read More »

I Don’t Get It – 3 x 5 Note Cards

A reader recently asked me about using 3 x 5 note cards to hold speaker notes. I don’t get 3 x 5 cards … at all! Read More »

Overcoming Stage Fright

A blogger was doing research on stage fright for speakers and asked me how people can overcome it. My short answer was ‘They can’t – it’s a perfectly normal human response to fear or stress.’ Here are the highlights from the rest of the interview. Read More »

Start Ups

A reporter recently asked what entrepreneurs should ask themselves before beginning a start-up. I suggested these five questions: Read More »

I Don’t Get It … Memorizing Presentations

I Don’t Get … why some people think it’s a good idea to memorize a typical workplace presentation. Some authors even suggest it. Allow me my monthly rant in response. Read More »

Powerful Pitch

A reader recently entered a local business pitch competition with a grand prize of $5,000 and asked for feedback on her ‘script’. I thought you’d find my comments interesting. Read More »

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