Category Archives: Articles

Another Helping of Your Questions

A holiday treat for you – simple and useful answers to your presentation skill-orientated questions. This month, you asked … Read More »

Does Your Marketing Suck?

I thought of calling this rant ‘Your Marketing Sucks’, but that declarative statement sounded too in-your-face and presumptuous, even for me. So, I changed the statement into a question to let you decide if your marketing sucks … and how much. (Full disclosure – this piece first ran in COSE’s Mind Your Business Blog in September.) Read More »

Introverts Arise!

I recently got a call from a reader who admitted to being very introverted, but still wanted to improve his networking results.  I thought other introverts might benefit from what we discussed, so here’s the essence of that conversation:

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Harness the Power of Words

Content Always Rules in workplace writing … and the words you use deliver that content. To help you Harness the Power of Words, let’s discuss some of my favorite ‘Worst Practices’ – the poor word choices we often make and why we make them. Typically, my executive coaching clients fall victim to three flaws affecting the words they use … and don’t use. Read More »

We’ve Got to Keep Meeting Like This!

Last month’s article on meeting agendas generated some interest and requests for more content on the topic. So, here are more Best Practices for your Meeting Management Tool Kits. Read More »

Brain Food

Enjoy this little treat for your Tool Kit to enjoy after your Thanksgiving feast with my compliments. I’m so pleased that you continue to value this short and simple feature. And this month’s questions are … Read More »

Mark Twain on Public Speaking

What can we learn about public speaking from Mark Twain, 19th century American writer, humorist and lecturer? Lots!

“It usually takes me more than three weeks to prepare a good impromptu speech.” 

“There are only two types of speakers in the world. 1. The nervous and 2. Liars.” 

“The right word may be effective, but no word was ever as effective as a rightly timed pause.” 

‘Get your facts first, then you can distort them as you please.’

‘Words are only painted fire; a look is the fire itself.’

Why I Love ‘Escalator Speeches’

Elevator Speeches – your simple answer to the often-asked question ‘What do you do?’ – are sometimes maligned and often done poorly. But, they’re still a fact of life when you network.

So, that’s why I love Escalator Speeches. Assume you’re on the down escalator as someone passes by you going up on the other side.. You only have a few seconds to communicate, so you must be focused and concise.

Mine is ‘I empower business leaders to take away their pain from workplace communication.’ Short, simple and likely to generate some questions when the other person turns around and follows me back down.

Crafting something that concise is a lot of work, I admit. But, it’s well worth the time and effort if you want to make the Varsity Networking Team.

We’ve Got to Start Meeting Like This!

A workplace meeting can be an effective and efficient tool for dealing with information problems or communication issues. It can also be a frustrating, unproductive and expensive waste of time. How organizations plan, facilitate and manage the meeting process will make all the difference between success and failure. Here’s a summary of Meeting Management Best Practice I typically share with clients. Read More »

Referrals Rule!

Last month, we discussed whether or not you should ask for Referrals, winning Repeat Business and seven tips for how to ‘Nail the Sale’. Now, let’s focus on Internal and External Referrals and how to say ‘Thank You’. Read More »