Learn critical strategies for planning, writing and editing reader-centric reports, proposals, letters and memos. Embrace contemporary Best Practices for email etiquette. Become confident in your ability to use short, simple, conversational and assertive language.
Unlike most presenters, Phil has the skill to help me remember important information. It’s clear Phil wants everyone in the audience to retain a few vital lessons via an entertaining dialogue.Barry Leaventon, Vice President Of National AccountsPrint Communications
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