Learn critical strategies for planning, writing and editing reader-centric reports, proposals, letters and memos. Embrace contemporary Best Practices for email etiquette. Become confident in your ability to use short, simple, conversational and assertive language.
Outgoing and personable … he brings the joy of communicating effectively to our students … leading them out of their comfort zone and demanding their best.Angela J. Sanson, Ph.D., Director, Academic Affairs, UniversityPhoenix | Cleveland Campus
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