Tag Archives: interpersonal skills

It’s ShowTime

‘Good in a Room – how to sell yourself and your ideas and win over any audience’, by Stephanie Palmer, Tantor Media, Inc., 2008.

A most interesting take on high stakes pitches and meetings from a former Hollywood studio executive who listened to a lot of pitches in a lot of meetings.

‘Tell Me About Yourself?’

Some of my most loyal readers are job seekers who have heard me speak at one of the three non-profit job seeker groups I support in NE OH. So, I thought you might find this piece interesting and potentially helpful. And please share it with anyone you know who is in a search or planning a career change. Read More »

Make One-on-Ones Work

Management-staff one-on-one meetings should be a regular component of any organization’s performance management system. They allow for maintaining professional relationships and providing constructive ‘Plus/Delta’ feedback. Read More »

Stop Using ASAP ASAP!

If you’ve been reading my periodic articles on workplace writing and communication techniques and strategies in ‘Communicate Confidently!’, you’ve encountered one of my favorite rants – ‘Specific beats Vague’. So, whenever you have a choice between a vague word, like ‘several’ and a specific word like ‘four’, opt for the specific word. Read More »

Phil’s PhonePower Faves

If you had attended on of my PhonePower workshops dealing with enhancing customer communication over the phone, you would have heard these ‘Phil’s Faves’ strategies often: Read More »

What They See

‘Power of Body Language’, Tonya Reiman, Gildan Media Group, 2010.

An in-depth and research-based examination of the impact of body language in business and social applications, read by the author.

 

Masterful Listening

Some masterful Listening Tips from ‘Communicate or Die’:

  • ‘Listen without a point of view. Avoid immediate free-association to your own experience put your tendency to evaluate on hold.

Read More »

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