Author Archives: Phil Stella

Phil’s Faves for February

Reader input suggested it was time for more ‘Phil’s Faves’ – comments you would hear often in one of my presentations or workshops. Thanks for asking …

  1. The only thing worse than a bad workplace meeting is a great meeting that didn’t need to be a meeting. It should have been an email, memo, phone call or face-to-face conversation.
  2. ‘Perception is Reality’ with audiences. All they know is what they see and hear. If you look and sound like you’re comfortable and competent with your presentation, you are.
  3. Project uncommon courtesy with every outgoing phone call by saying these five magic words within the first 10 seconds – ‘Is this a good time?’

And … true to my rant about always identifying the context of people you quote:

Phil Stella, 21st century entrepreneur, communication consultant & executive coach

Connect with Class

Have you ever gotten an email like this? ‘Hi Phil, Tony Grosso suggested I contact you. I’d like to meet with you to network and discuss my job search. Let me know some good times to get together. Regards … Chuck Upton.’

While harmless enough, concise and clear, Chuck could have been much more effective, efficient and engaging.  He could have indicated: Read More »

‘Class Act’ Communication

(A writer recently asked me for a 100-word maximum contribution on differentiation for his communication skill blog. Not easy …  but here goes)

Communicate with ‘Uncommon Courtesy’ to differentiate yourself as a ‘Class Act’. Do so with every message you send to every person every day. Read More »

Stand & Deliver

(This month, we continue our deep dives into masking Presentation Anxiety symptoms with another physical delivery best practice. Standing and Delivering can harness physical power and project confidence, credibility and competence to the audience.)

Because your audience only knows what it sees, your body can be a great natural visual aid. It can also show nervousness or lack of confidence very quickly and clearly. So … look the part you’re playing – a confident and credible presenter. Read More »

‘Right’ is the New ‘Ummm’

This month’s Rant is all about the new ‘Ummm’.

At a recent business conference, the experienced and otherwise effective speaker had a conspicuous habit of saying ‘… right’ all the time. It was as if she replaced the annoying ‘ummm’ with the equally annoying ‘right’. Read More »

Speakers’ Notes

A reader recently asked if using speaker notes would reduce his opportunity for effective eye contact.

I responded that notes would interfere with eye contact if you talk while looking at them or start reading them to your audience. Read More »

Be Memorable

Nationally known PR expert Carol Roth invited me to write a piece for her popular Small Business Expert Forum on delivering Memorable Presentations.

It was recently published and I’m thrilled to have the opportunity to promote my concepts in such a respected vehicle as her Expert Forum. http://www.smallbusinessexpertforum.com/nuts-bolts/5-tips-giving-memorable-presentation

Thanks for a great way to start my new year, Carol.

 

 

 

Titles Make Me Crazy

While skimming some LinkedIn postings recently, I encountered an author who was seriously title happy. After his name was ‘… MBA, BA, BS, NP, MPM.’ Wow – aren’t you impressed with his credentials! With an ‘MBA’, no need to include the BA & BS degrees. And while the ‘MBA, BA & BS’ are recognizable, ‘NP & MPM” aren’t. More confusing that impressive. Read More »

Influence Quickly

 ‘Instant Influence – How to Get Anyone to Do Anything – FAST’, Michael V. Pantalon, PhD, Gildan Media Corp, 2011,

The author presents an interesting approach to influencing people – succeeding in only seven minutes with six simple questions.

Why I Love Networking with a Strategic Plan

As regular readers will recall, I advocate information-based networking. It’s all about sharing ideas, resources and connections with other people and seeking the same for you and your business. Read More »