I appreciate the positive feedback from readers indicating this list of key concepts from my training and coaching engagements is both useful and interesting. So, add these two new ones to your ‘Best of Phil’ list.
1. Avoid vague words or references. Otherwise, you leave it up to your readers to define what you mean. And they may come up with a different definition than you would have.
2. Whenever a short, simple, familiar word is just as clear or clearer as a longer word, use the shorter word. The extra syllables don’t add anything to your meaning and may detract from your image as a real, down-to-earth person.
Use them with my compliments.